Order Questions

“Same Day Shipping" means products will ship under normal stocking conditions with the manufacturer. If you need Next Day Delivery, please Contact Us before noon EST to verify stock with First Source Wireless and have your order completed.

For more information on shipping click here!

Log back into your account for information on the status of your order.

Yes! All active United States Military, Veterans, and First Responders can enjoy 10% off thier purchase by verifying with ID.me.

Sign in or create an account with ID.me during checkout or here to verify your community and the discount will be automatically applied to checkout.

You should receive a tracking number once your order is processed in the email associated with the account.

Visit our shipping and return page for more information.

All orders over $299 ship free.

If an order is under $299 below are our shipping options

- UPS Ground: 1-5 day delivery

- USPS 1-5 day delivery

- Next Day Air: Next day delivery by 10:30 am - 12:00 noon or end of the day (depends on destination)

2nd Day Air ($24.30) Delivery by the end of the second business day. Some locations in Alaska and Hawaii require additional transit time.

Visit our shipping and return page for more information.

Yes, we offer international shipping on most of our products! However, we are unauthorized to ship any 3M or Ops Core products outside of the United States of America (Including APO). If you need to ship certain products to an APO please contact us at 800-991-4569.

Yes. Most of our customers are government workers. There will be no additional charge for using a p-card.

Yes. All state, local, and national governments are tax exempt. Tax will be removed at checkout.

We accept Visa, Discover, American Express, MasterCard. In addition, we offer Amazon Pay, PayPal and purchase orders.

On the battery, there is the month and year that designates when the battery was purchased. The warranty typically covers from a year to 18 months.

About Shop Pay Installments

No, there are no late fees if you miss a scheduled payment.

When checking out with Shop Pay, you now have the option to pay now or later. Paying in installments on Shop Pay allows you to split your purchase amount into 4 equal, biweekly installment payments - no hidden or late fees, and checking eligibility has no impact to credit. In some instances, your first payment is due when you make your purchase; otherwise, your first payment is due 2 weeks after your purchase.

Rates from 0% APR or 10-36% APR. Payment options through Shop Pay Installments are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your
purchase amount, and a down payment may be required. State notices to consumers

*Payment options are offered by Affirm and are subject to eligibility check and might not be available in all states. California residents: Affirm Loan Services, LLC is licensed by the Department of Business Oversight. Loans are made or arranged pursuant to California Financing Law license.

If your refund amount is less than the amount remaining on your Shop Pay Installments balance, then you can expect one or both of the following:

- A smaller payment balance on the final payment

- Less future payments on the remaining balance

If your refund amount is more than the amount remaining on your Shop Pay Installments balance, then you can expect to receive the difference as a refund to your original debit card or credit card payment method within 3 to 10 business days.

The installments option on Shop Pay is available on debit and credit cards.

Shop Pay Installments is only available on orders $50-$1000 USD. If you meet these requirements, please reach out to us.

Company Questions

Yes, we do a no hassle price match. Learn more about our price match policy.

Give us a call between 8 a.m. to 5 p.m. (Monday – Friday) at 800-991-4569

You can be confident in knowing that www.wvbandcoms.com is a verified Authorize.Net merchant.

No, First Source Wireless, will NOT sell or reveal information to anyone outside of the company. More information is available in our privacy policy.

Being a GSA Approved Vendor means we are an approved organization that sells to the United States Government through the U.S. General Services Administration (GSA).

Product Questions

Yes, we can program your two-way radio. We typically charge $100-$150 per radio. We can also program your 3M LiteCom Pro Headsets with built-in two-way communication. We require a list of desired frequencies.

If you intend to use your two-way radio in a range that exceeds a mile, you will need to contact the FCC for a license. We have years of experience with FCC and licensing, contact us for the paperwork required and for more information.

The difference between digital and analog modulation is the way they conduct data. Input needs to be in analog format for analog modulation, while the digital format is required for digital modulation. Analog is the cheaper method because it’s easier to implement. Lastly, digital sound is a more accurate output than analog.

UHF is better for indoor use because its less likely to be interfered by other two-way devices. VHF is better for outdoors, free of obstruction because of smaller frequencies.

For more information on this topic visit All You Need to Know About the Difference Between VHF and UHF

On the First Source home page, click “Shop by Industries” and choose which one best suit your business (Casino, Police, Fire, Military, Security, Manufacturing, Utility, Health Care & Distribution) and select the corresponding accessory.

Our batteries are designed to last up to 48 hours between full charges.

A single band is less expensive than a multi-band but has a shorter range and signal strength. A multi-band allows you to use both VHF and UHF frequencies, but not together. A single band will work fine in most situations but if you are looking for versatility multiband is your best choice.

A popular type of NMO mount is a magnetic mount which holds on to a metallic surface well. A different kind of NMO is a through-hole mount which requires a small hole to be drilled into the surface and is best for rough conditions. The last type of NMO is the trunk lid mount which the hooks are positioned under the trunk lid.

Customer support

Give us a call at 800-991-4569

Monday - Friday 8:00 AM to 5:00 PM EST

Email Us