Ready, headset, go

Unleash your call center productivity with the EncorePro 500 Series headsets. Connecting your headset to your PC, from home or the office, is easy with multiple options. And with the lightweight and comfy design, your agents will stay engaged.

Incredible call clarity

Experience enhanced call clarity with visual and tactile cues for optimal mic boom positioning. Enjoy superior sound quality and clear conversations with our voice optimized frequency response.

Durable and comfortable

Equip your contact center employees with durable headsets designed for all-day use. Minimize breakages and downtime, saving time and money. And ensure employee comfort and satisfaction with our premium, lightweight design.

Features | Noise-canceling microphone

Next-generation flexible microphone, with positioning guides, reduces background noise and interference, ensuring fewer missed words and a better caller experience.

Easy management via Poly Lens

Take control of your deployment from anywhere via remote management with Poly Lens cloud-based device management software.

Connection flexibility

Easily answer calls from your PC, regardless of the type of USB port you have, thanks to the convenient built-in USB-A and USB Type-C® connectors on the same cable.

Certified for Microsoft Teams

Full Microsoft Teams certification takes your Microsoft Teams experience to the next level with a button for instant access to the app and more.

Acoustic hearing protection

SoundGuard DIGITAL uses sophisticated algorithms to provide additional acoustic protection, above and beyond the impulse and long duration protection provided by SoundGuard while maintaining natural sounding speech.

• USB Type A host interface offers dependable connectivity for maximum usability
• Listen to distinct sounds from both the speakers in stereo sound mode
• The 525 headset provides plenty of freedom with wired connectivity
• These supra-aural EncorePro give you the comfort of portability
• Over-the-head earpiece design offers comfortable listening for a longer duration
• Provides exceptional quality sound with greater immersion
• Noise Cancelling microphone technology ensures maximum dependability and optimal performance
• Call/Answer/End earpiece control for optimal performance and maximum reliability
• Synthetic Leather ear cushion material which is cost-effective and has a prolonged life
• Your voice will be heard loud and clear with the boom microphone design to ensure maximum Headset usage efficiency