Order status updates can be checked by logging into your account using the email you used during checkout.

In-stock orders will ship out within 1-2 days (excluding weekends and major holidays). Be mindful, we are unable to stock all items on our store which may result in longer than expected lead times from the manufacturer. If you need the item right away, please reach out for an estimated ship date.

Please contact us ASAP to cancel you order. We are unable to cancel orders that have already shipped and will be subject to the terms listed in our return policy.

Visit our shipping and return page for more information.

Warranty policies vary significantly between products and companies, as they are determined by the individual practices and standards set by each manufacturer or retailer. If you want to learn more about a specifc manufactureres warranty or believe your product is covered under warranty, please reach out to us at 800-991-4569 or via email to learn more.

Warranties typically cover a specific period of time after the puchase date ranging from a few months to several years.

Warranties may cover defects in materials and workmanship while they may not cover defects and damages caused by normal wear and tear, modifications, external causes (natural disasters), etc.

We offer international shipping on select products. Due to export restirctions with the United States, we are unauthorized to ship any 3M or Ops Core products outside of the United States, including APO's. If you have any questions or believe you are exempt from this, please reach out.

We do not charge tax online except if you are placing the order in the State of Maryland or Califronia. If you are tax exempt and reside in these states, please reach out to us to place a tax exempt order. We may ask for a tax exempt certification.

We do accept price match. The item must be of the same manufacturer, components, and in stock. Contact us before placing the order. View our policy here.

We are available to answer any questions you may have Monday-Friday 8:00 am to 5:00 pm EST. Please keep in mind we are closed all major holidays.

Our main office & fulfilment center is located in Mayland, USA.